Privacy Policy

We are committed to safeguarding the privacy of our website visitors.  This policy sets out how we will treat your personal information.

We may collect, store and use the following kinds of personal information:

Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);

Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases of services.

Information that you provide to us

Any other information that you choose to send to us.


A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.  Most browsers allow you to reject cookies, however, this may have a negative impact on the usability of many websites.

We may use your personal information to:

Administer the website.

Enable your use of the services available on the website.

Send statements and invoices to you (if you specifically request them) , and collect payments from you.

Send you email which you have specifically requested

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Our website’s financial transactions are handled through PayPal who have their own privacy statement

We will share information with PayPal as appropriate to the transaction been carried out only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

We may disclose your personal information:

To the extent that we are required to do so by law

In connection with any legal proceedings or prospective legal proceedings.

In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

All electronic transactions containing personal details that you make to or receive from us will be encrypted using SSL technology.

Data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

Your rights

You may instruct us to provide you with any personal information we hold about you – Subject Access Rights.  Provision of such information will be subject to: the supply of appropriate evidence of your identity.  We may withhold such personal information to the extent permitted by law.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


If you have any questions about this privacy policy or our treatment of your personal information, write to us by email or post to: Central England Counselling, 8 Stourbridge Rd, Fairfield, Bromsgrove, Worcs.  B61 9LS